🔄 Refund & Return Policy – Aram Herbals
Effective Date: March 2026
At Aram Herbals, customer satisfaction is our priority. Please read our Refund and Return Policy carefully before making a purchase.
📦 Returns
We accept returns under the following conditions:
- The product must be unused and in original packaging.
- The return request must be made within 3 days of delivery.
- The product must not be damaged or tampered with.
To request a return, please contact us with your order details.
❌ Non-Returnable Items
Due to hygiene and safety reasons, the following items cannot be returned:
- Opened or used herbal products
- Damaged items caused by customer misuse
- Products purchased during clearance or special sale
💰 Refund Policy
Refunds will be processed only if:
- The wrong product was delivered
- The product was damaged during shipping
- The product is missing from the package
Once we receive and inspect the returned item:
- Refunds will be processed within 5–7 business days
- Refund will be credited to the original payment method
Shipping charges (if any) are non-refundable unless the mistake is from our side.
🚚 Damaged or Incorrect Product
If you receive a damaged or wrong product:
- Contact us within 24 hours of delivery
- Share clear photos of the product and packaging
- Our team will verify and assist with replacement or refund
📞 Contact Us
For any return or refund-related queries:
Aram Herbals
📞 Phone: 9659652121
📧 Email: support@aramherbals.com
📍 Address:
21, Sampath Nagar,
Nasiyanur Main Road,
Erode – 638011,
Tamil Nadu – 638011
India
We appreciate your trust in Aram Herbals 🌿
Our goal is to ensure a safe and satisfying shopping experience for every customer.